DataWings FASTag Recharge
FASTag Recharge Service Support

FASTag Recharge assistance for Indian vehicle owners.

DataWings FASTag Recharge helps users with recharge guidance, payment status support, transaction reference assistance, refund query guidance, and customer support for FASTag related service requests in India.

Recharge Guidance Help with recharge details and service process.
Payment Support Help for pending, failed, or deducted payments.
Refund Query Guidance for duplicate or failed transaction cases.

Recharge Support Desk

Keep these details ready before contacting support.

Vehicle Vehicle registration number
Mobile Registered mobile number linked with FASTag
Provider FASTag bank / issuer / provider name
Payment Transaction ID, UPI reference, or payment screenshot
Recharge Assistance

Support for common FASTag recharge and payment cases.

Get proper assistance for FASTag recharge information, payment reference, pending status, failed payment, duplicate transaction, and customer support related queries.

Recharge Help

Guidance for recharge related details, amount confirmation, and basic FASTag recharge service process.

Payment Status

Assistance for payment deducted, pending confirmation, failed payment, or delayed update related cases.

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Transaction ID

Support for payment reference number, transaction ID, UPI reference, and recharge request details.

Refund Query

Guidance for duplicate payment, failed transaction, and refund related support as per applicable process.

Details required for FASTag recharge support

For faster support, share complete and correct information while contacting DataWings customer assistance.

1 Vehicle registration number
2 Registered mobile number
3 FASTag provider / issuer name
4 Recharge amount
5 Payment reference number or transaction ID
6 Payment screenshot, if available

How FASTag recharge support works

The support process is designed to collect correct information and guide the user with the relevant resolution path.

01

Share FASTag details

Provide vehicle number, registered mobile number, provider name, and recharge amount.

02

Share payment reference

For payment cases, share transaction ID, UPI reference, bank reference, or payment screenshot.

03

Support review

The support team checks the shared information and guides you with the next required step.

04

Resolution guidance

You receive assistance for recharge confirmation, pending payment, failed transaction, or refund query.

Please avoid sharing sensitive banking passwords, OTPs, card PINs, CVV, or net banking credentials. DataWings support will only ask for service-related details required for assistance.
Support Cases

FASTag recharge issues where support can guide you.

Contact support with complete details so the query can be understood properly and handled with clear guidance.

Payment deducted but recharge not updated

Share amount, date, transaction ID, vehicle number, and registered mobile number for support guidance.

Failed payment query

Support can guide you on failed payment cases, bank reference details, and refund related communication.

Duplicate transaction

If the same recharge/payment was attempted more than once, share both transaction references for review guidance.

Wrong details entered

If incorrect vehicle number, mobile number, or provider details were submitted, contact support with correct details.

Transaction reference help

Get assistance on what payment reference details are useful for recharge and payment related support requests.

General FASTag support

For common recharge queries, payment issues, and service information, contact DataWings customer support.

Contact DataWings FASTag Recharge Support

For recharge guidance, payment status, failed transaction, duplicate payment, or refund related queries, contact support with your vehicle and transaction details.

Company DATAWINGS TECHNOLOGIES PRIVATE LIMITED
Officer THIRUMURUGAN SANTHAKUMAR (DIN), Grievance Officer
Hours Monday to Friday, 9:00 AM to 6:00 PM
Address Plot No.79 Ground Floor, Kambar Avenue, Arrampakkam, Padappai, Kanchipuram, Sriperumbudur, Tamil Nadu, India, 601301